Membership.

These membership terms apply to services supplied directly by Enhance Performance Ltd trading as Training Club Mcr. Training Club is not an open-access gym. Member access is attached to one-to-one coaching, a Training Club programme, an approved Coach Residency or another confirmed service.

What membership includes

Your confirmation will identify the service, access times, booking allowance, package or billing period, and any coach support included. Access is personal and cannot be shared.

Booking and access

Members must book through the approved system, arrive within their reserved time and follow access and security instructions. Entry outside an appointment or approved access period is not permitted. Coach clients are supervised under their coach’s arrangements.

Payments and renewals

The price, billing frequency and minimum term—if any—will be shown before purchase. Recurring plans renew on the stated date until cancelled in accordance with the plan. We will give reasonable notice of price or material service changes.

Pausing or cancelling

Pause options depend on the selected plan and may be available for injury, pregnancy, relocation or other exceptional circumstances. To stop a recurring plan, give notice before the next renewal date using the booking account or by email. Cancellation does not normally create a retrospective refund for time or sessions already available.

Packages and expiry

Credits and session packages must be used within the expiry period shown at purchase. Extensions are not automatic but may be considered where illness, injury or a Training Club service interruption prevents reasonable use.

Conduct and safety

Members must respect coaches, other members, staff, equipment and the private nature of the space; follow reasonable health and safety directions; and provide information needed for safe participation. Access may be suspended for serious or repeated breaches while the matter is reviewed.

Independent coaches

Independent coaches are responsible for their own coaching services, qualifications, insurance and client agreements. Your coach’s cancellation or payment terms may therefore apply alongside facility rules.

Questions

Email thetrainingclub.mcr@gmail.com before purchase if anything about access, renewal or cancellation is unclear. See also our cancellation and refund policy and general terms.